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Legal Conditions for Your Boro Jet Account

Your access to Boro Jet depends on the laws of your region and whether you are in an eligible area. Read these terms before you open an account — they set out what we expect from you and what you can expect from us.

Eligibility by local lawAccount holder responsibilitiesJurisdiction-dependent accessLive casino and slots
Boro Jet Legal Conditions for Your Boro Jet Account
LEGAL CONTACT PATHS

Reach Us About Legal Queries

If you have a question about your account terms, eligibility, or a specific clause, our support team handles legal queries through the channels below. We aim to respond to written queries within one business day. For account suspension or dispute matters, use the ticket channel so there is a written record.

Live Chat Available directly from your account dashboard for general legal and eligibility questions during support hours.
Email Support Send detailed legal or dispute queries to our support address found in your account settings for a written response.
Help Ticket Open a formal ticket from the support page for account suspension reviews or unresolved term disputes requiring escalation.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Account Rights

We hold your account data only as long as your account is active or as required by applicable record-keeping obligations. You can request a copy of the data we hold, ask us to correct inaccurate details, or close your account through the settings page. Account security uses OTP verification on login and on withdrawal requests — your bKash, Nagad, or Rocket number must match the one registered to your account before a payout is released.

Data Retention We keep account records for the period required by applicable rules. Once your account closes, personal data is deleted or anonymised on schedule.
Access Requests You can request a copy of your account data at any time by submitting a written request through the support ticket system.
Account Security OTP verification is required at login and at each withdrawal. Your registered mobile number is the key — keep it current in account settings.
Correction Rights If any detail we hold is wrong, contact support with the correct information and we will update your record within two business days.

Common Legal Questions Answered

These are the questions we hear most often about account terms, eligibility, and your rights as an account holder.

Account eligibility depends on your local law and whether online gaming is permitted in your region. You are responsible for checking this before you register.

If your region's legal status changes, we may restrict lobby access. Your wallet balance remains yours and can be withdrawn via bKash, Nagad, or Rocket after identity verification.

Submit a written request through the support ticket system from your account dashboard. We will respond with your data within the timeframe required by applicable rules.

Yes. Close your account from the settings page and request a withdrawal to your registered bKash, Nagad, or Rocket number. Verification is required before funds are released.

We notify account holders by the contact method on file before any update takes effect. Continued use of the lobby after that date means you accept the revised terms.

Contact support via live chat or email first. If the matter is unresolved, open a formal ticket for escalation. The full dispute process is in the terms document on your dashboard.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.